It follows staff and guests at the Hotel Fontaine in New York City during Christmas time.

The director of an international charity organization is called to the Kingdom of Valdonia by the royal family, where she grows closer to a prince.

Megan uses the weeks leading up to every Christmas to help around with any Christmas-related tasks. When the opportunity arrives to save a Christmas party and dazzle her crush, she must choose between the man of her dreams and Mr. Right.